Cola tv Terms & Conditions – A Complete Guide from Account to Payment

1 General Terms & Conditions

Cola tv is an online gaming and betting platform serving users across Bangladesh and Asia. These Terms & Conditions constitute a legally binding agreement between cola tv and its members. Please read each term carefully before using the platform.

By using cola tv's website, mobile app, or any other digital services, you are automatically deemed to have accepted these Terms & Conditions. If you disagree with any of the terms, we recommend refraining from using the platform.

These Terms & Conditions are available in multiple languages, including English. However, in the event of any conflict between the Bangla version and any other language version, the Bangla version shall prevail.

• Cola tv reserves the right to modify these Terms & Conditions at any time.
• Members will be notified via email or platform notification prior to any changes taking effect.
• Continued use of the platform after updated terms take effect will be considered acceptance of those new terms.
• The latest Terms & Conditions are always available on this page.

2 Account Registration

You must provide accurate and complete information when registering for a cola tv account. Accounts created with incorrect or false information may be closed at any time. If any details change after registration, they must be updated immediately.

Each individual may only operate one account. If multiple accounts are found under the same person, all of them will be terminated and any balances may be forfeited.

• Your account password must be kept strictly confidential.
• You may not allow anyone else to access or use your account.
• If you suspect unauthorized access to your account, contact cola tv support immediately.
• Keeping your account secure is solely your responsibility.
• Withdrawals may be restricted until KYC verification is complete.

3 Age & Eligibility

You must be at least 18 years old to join cola tv. Use of this platform by minors is strictly prohibited. cola tv may request a copy of your national ID or passport at any time to verify your age.

If a member is found to be under 18, their account will be immediately closed and all winnings forfeited. cola tv's decision on this matter is final.

• Providing an accurate date of birth at registration is mandatory.
• Providing false information about your age will be treated as a punishable offence.
• Cola tv reserves the right to restrict transactions until identity verification is complete.

4 Deposits & Withdrawals

Deposits on cola tv can be made via bKash, Nagad, Rocket, and other approved payment methods. The minimum deposit amount is ৳200. Processing fees may apply for certain payment methods and will be clearly communicated at the time of deposit.

KYC verification must be completed before withdrawals can be processed. Withdrawals are generally processed within 5–30 minutes, though some cases may take longer. Additional verification may be required for large withdrawal amounts.

• The currency used for deposits must match the currency used for withdrawals.
• Bonuses cannot be withdrawn until the full wagering requirement has been met.
• Cola tv may place a hold on withdrawals in the case of suspicious transactions.
• Withdrawals to third-party accounts are not permitted under any circumstances.
• Accidental deposits must be reported to support within 24 hours.

5 Bonus & Promotions Terms

Cola tv's bonuses and promotional offers are subject to specific terms. Each bonus carries its own wagering requirement, and winnings associated with a bonus cannot be withdrawn until that requirement is met.

To claim a bonus, the terms stated at the time of activation must be met. Wagering requirements are typically 10 to 30 times the bonus amount and are specified individually for each offer.

• The same person may not use a bonus offer more than once.
• Claiming bonuses from multiple accounts under the same IP address is strictly prohibited.
• Once a bonus expires, it will be automatically removed from your account.
• Cola tv reserves the right to modify or cancel any bonus offer at any time.
• Cola tv reserves the right to investigate accounts where bonus abuse is suspected.
• All winnings generated through bonuses are subject to review by cola tv.

6 Betting Rules

Specific rules apply to betting on cola tv. Once a bet is accepted, it generally cannot be changed or cancelled — however, you may exit certain bets using the Cash Out feature.

Odds can change rapidly during live betting. If odds change before confirmation, cola tv may accept or reject the bet at the updated odds. If a match is cancelled or the result is uncertain, stakes are generally refunded.

• The minimum bet amount is ৳10. Maximum bet amounts vary by market.
• Bets placed at incorrect odds due to a system error may be voided by cola tv.
• Results may be voided if match-fixing or other irregularities are suspected.
• Bets exceeding the limit for a given event may not be accepted.
• The cash out feature may not be available at all times or on all bets.

7 Prohibited Activities

Certain activities are strictly prohibited on the cola tv platform. Engaging in any of them will result in account termination and may lead to legal action.

• Creating multiple accounts to take advantage of bonuses.
• Using bots or automated software to place bets or play games.
• Attempting to gain unauthorised access to another member's account.
• Using the platform for money laundering or any illegal financial transactions.
• Match fixing or any form of fraudulent betting.
• Attempting to hack or launch a cyberattack on cola tv's systems.
• Harassing or engaging in inappropriate behaviour towards other members.
• Selling or transferring your account to a third party.

8 Account Suspension & Termination

Cola tv reserves the right to suspend or terminate accounts in the following circumstances. cola tv may also take this action in the interest of security without providing a reason.

• If the Terms & Conditions are violated.
• Registering with incorrect or false information.
• Failure to pass KYC verification.
• Evidence of suspicious or fraudulent activity.
• Extended periods of inactivity (typically 12 months).

Account closures are generally communicated via email in advance, though immediate closure may occur in urgent security situations. To dispute a closure, please contact our support team.

9 Privacy & Data Protection

Cola tv handles members' personal information with the utmost care. Your data will never be sold to third parties. For full details on how we use your information, please refer to our Privacy Policy page.

Cola tv logs certain user data for cybersecurity purposes, including IP addresses, login times, and device information. This data is used solely for security and fraud prevention.

10 Limitation of Liability

Cola tv strives to deliver the highest quality service. However, cola tv will not be liable for any direct or indirect losses resulting from service interruptions caused by technical issues or other unavoidable circumstances.

• Cola tv is not liable for any losses resulting from internet connectivity issues.
• Cola tv is not responsible for issues arising from third-party payment gateways.
• Cola tv is not liable for any losses resulting from transactions made in error by the member.
• Cola tv is not liable for service interruptions caused by natural disasters or other force majeure events.

11 Responsible Gaming

Cola tv is committed to Responsible Gaming. We believe gaming should be a source of entertainment, not income. If you feel your gaming is getting out of control, please use cola tv's Responsible Gaming tools.

• Set a deposit limit for yourself.
• Use session time limits.
• Enable self-exclusion if needed.
• If you need help, reach out to cola tv's specialist support team.

12 Changes & Contact

Cola tv reserves the right to update these Terms & Conditions at any time. Members will be notified at least 7 days in advance of any significant changes.

If you have any questions or concerns about these terms, please reach out to the cola tv support team. Our support team is available 24/7 to assist you.

• Email: support@colatv.im
• Live Chat: Available directly on the platform
• Contact Language: Bangla & English